Return and Refund Policy

Return Policy

Unfortunately, our arrangements of Rococo Forever flowers are not eligible for returns. Please also note, that your order cannot be cancelled or modified in any way once the order has been placed. Our hope, at ROCOCO, is that you fall in love with your gorgeous arrangement. We offer an extensive selection of different styles and colors, allowing you to find the perfect arrangement for anyone on your list. If you have any questions about our return policy or our arrangements, please don’t hesitate to contact us today!

Email: info@rococo.us
Live Chat: Available on therococo.in website
Phone: +91 738 753 0264

No Refunds

As all of our products are live florals, all sales are final and no refunds or store credit will be issued.

Cancellation/Refunds

Orders cannot be cancelled once ROCOCO has begun processing the order. In order to promptly deliver our arrangements as fresh as possible, the processing of an order commences almost immediately once you have submitted your order. However, should you wish to change or cancel your order, you are welcome to call us to check whether the processing of an order has commenced, and if it has not we may be able to accommodate your request to cancel and will do our best to meet your needs. Any changes to or cancellation of an order can only be made with ROCOCO’s prior written approval and additional charges may apply. Any agreement by ROCOCO to accommodate a cancellation request will be conditioned upon payment of any and all costs, charges and expenses already incurred by ROCOCO to that point, and you agree that such amounts may be deducted from any payments previously made to ROCOCO. During routine website maintenance, any pricing issues may not be honored and orders may be cancelled and refunded when improper rates are applied.

Accordingly, we encourage you to carefully check your order before submitting it.